Frequently Asked Questions: ReadyCash and ReadyWage DAT File

With the new enhancements done on the ReadyCash DAT file, you may have a few questions at the top of your head. No worries, we've got you covered! Keep on reading our FAQ to know more.

Frequently Asked Questions

1. Why did we change the Current Repayment DAT file process? With the unified option to generate Payroll and ReadyCash/ReadyWage DAT Files, our goal is to ensure the seamless processing of your payroll and the timely repayments of your employees’ salary advances.

2. What does it mean if the DAT file generated by the system doesn't contain any ReadyCash or ReadyWage transactions?
   The system generates two types of DAT files: Payroll and RC/RW DAT File. If there are ReadyCash and/or ReadyWage (RC/RW) adjustments for employees, a single DAT file will be generated, containing both Payroll and RC/RW adjustments.
   However, if there are no RC/RW adjustments, only the Payroll DAT file will be generated by default.

3. I have employees with accounts at different payroll banks. Will this cause issues?

   No, this won’t cause issues.

   As long as at least one employee is tagged with Unionbank (UB 2024, UB 2020, etc.), the RC /RW DAT file will be generated. However, if no employees are tagged with UB, then a Payroll DAT file will be generated instead. In this case, repayment for RC/RW will be handled outside the payroll system, via bank transfer or cheque.

4. Are there specific Unionbank codes supported?

   No, the system currently recognizes UnionBank (UB 2024, UB 2020, etc.). If your configuration uses a different bank, it may not be detected.

5. What details should I review to make sure that the repayment will push through?

   Ensure that the DAT file includes an account number and the total transfer amount in the required bank format.
   
   

   • For ReadyCash
     • Account Name: Netbank (A Rural Bank), Inc.
     • Account Number: 000010124901
   • For ReadyWage
     • Account Name: Sprout Solutions Phil., Inc.
     • Account Number: 001950000555
       
       
6. How will I know if the payroll run with ReadyCash/ReadyWage deductions is not yet approved?
   
   When the payroll run with Finance deductions is not yet approved, a banner on the Payroll page will appear prompting you to approve the unapproved payroll run. The unapproved payroll runs will also be highlighted and a warning icon will appear beside the SUMMARY link, when hovered, a tooltip will show stating that an unapproved payroll run is detected.
   
   Ensure that the payroll run status is set to “Approved” to enable Payroll + RC/RW DAT file downloads. Upon downloading the file, it will trigger an email to Netbank (for RC) and Sprout (for RW) for possible repayment.
   
   a. Payroll Run Error (Unapproved)
   
   
   
   b. Payroll Processing Error (Unapproved)
   
   
7. For which payroll run types is the DAT file available?
   The DAT file can be generated for Normal Run, Special Run, and Final Pay Run types.