Sprout's Scheduled System Maintenance Window

The Sprout team has decided to set a scheduled maintenance window for every product:

 

Product	Day	Start Time	Maximum Duration
Sprout HR	Wednesday	11:00 PM	90 Minutes
Sprout Payroll	Tuesday	11:00 PM	90 Minutes
Sprout Instacash	Tuesday	11:00 AM	Accessible
Sprout Mobile	Monday	08:00 PM	30 Minutes
Sprout Insight	Wednesday	10:00 AM	Accessible
Infrastructure: Multiple Products	Thursday	10:00 PM	120 Minutes

You can expect the system to be temporarily inaccessible (with the exception of Sprout Insight) anytime during its scheduled maintenance window for us to deploy new features, enhancements, and fixes. The system would be up after its maintenance window.

Sprout will not conduct scheduled system maintenance every week but if we do, it’ll be within the maintenance window. We shall let you know if there is any urgent maintenance work to be performed outside of the scheduled window that we have set.

We’d love to hear from you, so shoot us a message at [e-mail] or get in touch with your Customer Success Manager for any feedback and questions you may have regarding this.