During the onboarding process, the Sprout team installs the biometric service for clients via TeamViewer while onsite. However, there are instances when the TeamViewer is prohibited from being used in the offices. In cases like these, here are the things that can be done:
For 64-bit operating systems:
1. Download the installer files here through this link - Biometrics Installer.
2. Follow the instructions provided here in this article - (64 Bit) Biometrics Tutorial.
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