Generally, employees should not be tagged as absent during holidays. But there are times that this could happen. It is important that we know what items you should check out to verify whether it should really be an absence. Here's what you can do:
1. Check if the holiday was added and what holiday type was assigned to it.
- There are holidays which are NOT added by Sprout at the beginning of the year and should be added manually by the HR Admin. These are the following:
- Local Holidays
- Holidays which have no fixed date before the year starts
- Holidays which were announced within the year (or after the year has started)
- When adding holidays, we should know what type of holiday must be used since this has effect on the attendance especially when the questions are “if there is a schedule adjustment or none” and “if there are complete logs or none”.
- You can check out this article: Holidays
2. Determine the holiday pay eligibility in the holiday settings.
- If the holiday pay eligibility is NOT set to “None”, an employee can really be tagged as absence depending on his attendance before and/or after the holiday.
- This article can be used as a reference: How Does Holiday Pay Eligibility Work?
3. Verify if the added holiday was ticked in the holiday plan.
- After we were able to add the holiday, sometimes we tend to forget to tick it as “included” in the holiday plan. If we do not include the added holiday in the plan, then that date will still be considered as an ordinary day.
4. Make sure that the employee/s are correctly included in the holiday plan assignment.
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