How to Create A New User on Sprout Payroll

What if one admin account gets accidentally locked out due to multiple failed logins?

Are there any authorized users that can help you unlock your account?

Does your Sprout HR and Payroll have other admin accounts ready? 

To help you remove your worries away, you need to be ready for this scenario, and with this, it is best to have more than one admin account ready for use in both Sprout HR and Payroll as of the most part, this comes in handy every time.

In this case, the other admin account will have the clearance to help unlock, and still be used to carry out admin duties on the system. How do we add new admin accounts to Sprout Payroll? 

Here's how:

1. An existing user must first log in to Sprout Payroll. Once logged in, click on the Users tab.
2. Click on Add New Record.
3. Fill out the necessary information and click Save. 

• Username: Assigned username to the new user
• Email: Email address of the new user. (Please make sure that the email address is correct as this will be where their credentials will be sent.)
• Role: Choose from the drop-down list what access type will be granted to the new user. The options here are based on what you have set up in your Access Level. Check out this article to know more about Sprout Payroll’s Role-Based Access Level
• Mobile Number

4. A notification will be displayed saying that the Password has been sent to the user’s email.

5. Once new user access has been added, they will receive an email containing their credentials.

And just like that, you have successfully created a new user account for Sprout Payroll!