Installing Sprout HR Mobile for Huawei
- Go to the AppGallery and search for Sprout HR.
- Select Sprout HR by Sprout Solutions.
- Select Install.
Limitations for Huawei Devices
- For Huawei Devices that do not have Google Services, please make sure that the user's map has been launched prior to opening Clock In/Out.
- There are some cases wherein devices cannot detect the coordinates and load the map indoors, moving near the window or outside will help the device detect the location properly.
- For entry-level Huawei devices, a possible issue in loading the app might occur. To rectify this, the employee must update the HMS Core which is a system process of Huawei.
How to Update HMS Core
- Go to Settings -> Apps -> Apps -> Option Button -> Show System Process.
- Click “Allow all the time” on the location permission of HMS Core.
That's about it! Let us know if you have further questions through email@example.com and we'll be glad to help!