Troubleshooting
- Temperature Monitoring: Overview and Frequently Asked Questions
- How to Change the Sprout Biometric Fetcher URL
- Are We Clear on Clear Cache? (Internet Explorer/Microsoft Edge)
- Are We Clear on Clear Cache? (Google Chrome)
- Account has been Unlocked, but Still no Email from Sprout HR
- How to Ping your Sprout HR Account
- Whitelisting Sprout's Email Service
- What Happens When the Computer Loses Power or Internet Connection?
- How Do I Restart the Biometric Logs Fetcher?
- Service Installation Instructions -- Special Cases
- AV Whitelist for Biometric Fetcher Disconnection
- How to Uninstall Sprout's Biometric Fetcher