Have you ever filed a Certificate of Attendance and found that for some reason, the details have to be changed? It could be anything -- an error in input of data, a discrepancy in the threshold hours, and whatnot. At any rate, changing the information on an already filed COA is possible. Let's take a look at how this can be done.
1. On the Navigation toolbar, click the My Team tab and select Approval Center from the drop-down list that appears.
2. Search for the COA applications of the employee.
*Note: Please include the Date Filed of the application when adjusting the Date Range (As you may already know, adjusting the filters will help you narrow down your search parameters.)
3. Click the specific COA and it will show you detailed information concerning the application. Then click the pencil icon.
4. On the COA application page, you can update the details as necessary. Click Submit, then the OK button.
5. A notification message will appear if updating is successful.
Et voila! You’ve just learned how to edit the details of an approved COA application. For any questions or concerns, feel free to email us at experts@sprout.ph. We look forward to hearing from you.
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