There are times when you find that you have inadvertently input the wrong information on your Certificate of Attendance. Fortunately, Sprout HR allows you to edit your application even after submitting it for approval, but only as long as the filing hasn't been approved yet by your immediate manager.
Via My Stuff panel on the Dashboard
1. Under the My Stuff Panel, look for the specific COA application you want to update. Click on the Pencil icon beside the COA.
2. Input the changes in the COA details and the reason for the update.
3. Click the Save button, and a notification message will appear if your application was submitted successfully.
Via My Requests tab on the Dashboard
1. Click the My Requests tab, and choose My Certificates of Attendance from the drop-down list that appears.
2. Under the Pending/Resubmitted for Editing tab, look for the specific COA application you want to update, and click the Update button.
3. Input the changes in the COA details.
4. Click the Submit button, and a notification message will appear if your application was submitted successfully. Click the OK button.
Et voila! You’ve just learned how to update the details of your COA application. For any further questions and concerns, you may email us at experts@sprout.ph. We look forward to hearing from you!
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