What Happens When You Encounter an Error in Processing Payroll for Daily-Paid Employees?

It's normal when you have blockers come your payroll processing and one problem  might be where you encounter an error such as: 

Now, do you wonder where it comes from? No worries as we got an answer for that! An instance where it happens is when work hours per day for daily-paid employees are not yet set.

The next question is, 'How do you resolve this and continue your payroll processing?'. It's easy as 1,2,3! 

• For Full Sync accounts - the changes are done in Sprout HR.

Employee Profile > Current Payroll Information

Compensation and Benefits (Salary) > Basic Salary

• For Partial Sync - the changes are done in Sprout Payroll. 

Employees > Edit

Job Details > Work Hours Per Day

Note: Full sync accounts have a green syncing icon () as an indicator.

Once done, you may refresh the employee in the payroll run for the new changes to reflect. For more details, you may refer to our article here: Sprout Payroll: The Refresh Button