How to Customize Email Template Sent to the Employee for an Official Business Application Resent by the Approver

Whenever a filed Official Business Application is resent for edit, an email notification is sent to the employee. With Sprout HR, the content of this email can be customized the way you want it to be. To customize the Email Template, follow the simple steps below: 

1. Under the Maintenance tab, select Email Templates from the drop-down list that appears.
2. Select Official Business and OB Resend on the first and second row of headers, respectively.
3. Notice that there is a default email template for OB Resend. If you want to change it, simply select all then delete.
4. Compose your desired email notification for OB applications to be sent back to the employees who filed such requests. You are free to apply any format that you want. Also, in any part of your email, you may insert fields which will display the actual details of the OB application. To do so, click on the drop-down, select from the list of fields, then click Insert.

 

5. Once you are done composing and formatting your template for resent OB application notification, click the Save button.

 

Once the new template was saved, the notifications received by the employees for the resent OB applications will look like this:

For any further questions and concerns, feel free to email us at [e-mail]. We look forward to hearing from you.